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Please see also Suggestions for Posting. There are many groups that deal with different aspects of Word, and it can be a bit confusing to work out which one is the most appropriate for your question. Below is a list of them all, each one with a brief description of the subject area for that group. Please try to post your question to just one group. If you feel that your question belongs in more than one group, please include all group addresses in a single post (cross-posting) rather than send a separate message to each group (multi-posting). Multi-posting infuriates those who spend an hour or so answering your question in one group, only to find that someone else has already done so for your separate message in a different group! It may be useful to read the recent messages in a group to see whether it really is dealing with subjects similar to your question. Your question may even have been asked recently by someone else, and an answer already posted. Newsreader Access to the NewsgroupsNewsreader access is much faster than web-based access, and places you fully in control. If you have a newsreader installed, you can set it up using the instructions below. For Mac click here: http://www.microsoft.com/mac/support/newsgroupsetup.asp For PC click here: news://msnews.microsoft.com/ On the PC, you will see a message saying that you are not subscribed to any newsgroups for this account, and asking if you would like to view the list of groups. Say yes. Wait a minute or two: there are about 2,000 groups in the list. For questions about Word, the names of all of the groups you want begin with "microsoft.public.word..." so you need to wait for the whole list to arrive, then scroll to the bottom. The list at the end of this article tells you which groups to use for what. Web Access to the NewsgroupsIf the above link did not work, or if your newsreader just sat there doing nothing, or issued an error message, chances are your access to newsgroups has been blocked by your system administrator, particularly if you are at work right now! If you were to explain to your Help Desk that you were trying to get free, no-charge, expert help with Word — without bothering them, you might find that your network access very suddenly improves in the next few days {grin}. In the meantime, the links below are to the browser-based interface to the newsgroups. Just click to go directly to the chosen group. For PC Users:
For Macintosh users:Web-based interface for all Mac newsgroups If you find the links above are too slow, try a web-based version hosted by Google. English-speaking newsgroupsThe following links take you directly to Microsoft's browser-based interface for the group. Note: these have been tested in Internet Explorer 6: they probably won't work in any other browser, and they certainly won't work if you have pop-ups blocked! For Macintosh users
microsoft.public.mac.office.word Groups for Getting Started with Wordword.newusers Welcome to Word! Ask anything you like in here, the only silly question is the one that you do not ask. word.customization.menustoolbars Come here to get started with customizing Word to work the way you want it to. word.vba.beginners Come here to get started with writing macros in Word. word.application.errors For crashes or error messages. Groups For Experienced Word Usersword.application.errors For crashes or error messages. word.conversions For issues converting to or from Word document files. word.drawing.graphics For help with Word's internal drawing tools, and issues with adding pictures to Word documents. word.international.features For help with multi-lingual and left-to-right issues. If you do not speak English, post in your own language and we will try to find someone to help you. word.internet.assistant An obsolete group, don't post here, nobody is reading it. word.macword2001 An obsolete group, don't post here, nobody is reading it. word.macword5-6 An obsolete group, don't post here, nobody is reading it. word.macword98 An obsolete group, don't post here, nobody is reading it. word.mail For help with Word when used as an Email editor (as part of Microsoft Outlook) word.mailmerge.fields A technical group for questions about mail merge. word.numbering All issues concerned with numbering in Word. word.pagelayout For problems with page layout and multiple columns when using Word to do desktop publisher. word.printingfonts For all problems with printing and the use of fonts. word.spelling.grammar Help with problems using the spelling and grammar tools. word.tables Help with Word tables (but not generated lists of figures or tables of contents). word.vba.customization Ask here for questions about using VBA to customize Word. word.vba.general Ask here for technical issues once you have a little practice with VBA. word.web.authoring For help with creating web pages or web sites using Word. word.word6-7macros An obsolete group, don't post here, nobody is reading it. word.word97vba Ask here for questions specifically related to Word 97's VBA. Word 97 uses an old version of VBA which does not support all the new features. Groups for Expert Word Users, Computer Professionals, and Programmersword.docmanagement For deeply technical issues of document management, networking, and Word implementation. word.formatting.longdocs For help with books and long (larger than 100 pages) documents in Word. Questions concerning styles, templates, documents split over several files, and Master Documents word.oleinterop A deeply-technical group for cross-product and cross-platform issues encountered by Office Solutions developers. If you are not an experienced computer programmer you may not understand the answers you will get here. word.setup.networking A deeply technical group for corporate system administrators. word.vba.addins A deeply technical group for issues with programming add-ins (COM add-ins and global templates) in Word 97 and later versions of Word. word.vba.userforms Ask here for technical issues with VBA forms used in Word. German-speaking newsgroupsmicrosoft.public.de.word microsoft.public.de.word.vba French-speaking newsgroupsmicrosoft.public.fr.word Obsolete NewsgroupsSeveral “microsoft.public.*” newsgroups have been discontinued – in some cases, many years ago; but because of the way the Usenet works, Microsoft can't stop people posting to them. One such group is "microsoft.public.word.general": it is still out there on the public Usenet, but if you post to it, the most likely result is that you will receive a large number of emails offering to increase the size of some part of your body {blush!} ... MVPs rarely go to the discontinued groups, and nor do the more knowledgeable non-MVPs. You will usually get better and quicker answers if you post your questions in one of the current newsgroups, which are hyperlinked below:
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