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Why is mail merge unavailable after using the Find Record feature in Word 97?
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Article contributed by Dave Rado and
Cindy Meister

After you use the Find Record feature (binoculars on the mail merge toolbar) in
Word9, you can no longer view individual records or complete the merge. You may get an error message when you try to merge.
This bug was fixed as part of the so-called Word 97 Update: Mail Merge Security
(which should really be called Service Release 3a). In Word 2000, the bug was
fixed in Service Release 1. See: Word versions and their latest updates
for upgrade details.
If you have Word 97, and don't want to install the Word 97 Update: Mail Merge Security
patch, you can fix the problem by searching for something using Find Record that returns an empty result (doesn't find any records). You can then view and merge normally.
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