Why does the appearance (or layout) of my document change when I open it on a different machine?

I created a document on my home computer and formatted it just the way I wanted it. When I took it to work and opened it there, it had completely changed. All the page breaks were in different places and my graphics were out of place. How can I make my document stay the way I want it?

Article contributed by Suzanne Barnhill

Because Word is a WYSIWYG application, it will always try to represent on screen the result you will get if you print on the printer that is selected as the default. Changing printer drivers will almost always change the layout at least slightly and sometimes radically.  There are a number of ways to minimize the changes:

Don't use hard page breaks!  Using hard page breaks (Ctrl+Enter) just makes matters worse. But you can use style and paragraph formatting to keep text together. Judicious use of Keep with next, Keep lines together, and Page break before formatting (under Format + Paragraph + Layout) will keep important sections together.

You can also experiment with checking and clearing the Use printer metrics check box on the Compatibility tab of Tools | Options to see what effect that will have.

Ultimately, though, if you want to preserve the look of your document, what works best is to select the printer on which you will ultimately be printing the document (even if not connected to the printer where you're editing). Then you will know exactly where the page breaks will fall.  Of course, that won't help if you need to email the document to others – but the other suggestions will.

If you are emailing the document to others, and if preserving the page layout is critical, one solution is to email your document in Adobe Acrobat PDF format.


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